Moneypenny has reached a major milestone, having now handled more than 180 million calls on behalf…
Month: February 2026
Contact centre operators must use data and speech analytics to thwart fraudsters as agents become the frontline for attack
FourNet specialists to advise contact centre operators how to spot and stop criminal activity in real…
Cybercrime is Rising, But Families Can Pay Attention to Digital Security on Mother’s Day
From family photos to personal documents, Kingston IronKey helps keep important data safe Every mum has…
Chester Hospitality Tech Firm Goes Green to Save Pubs Cash
Award winner cuts fat (and paper) to enter new markets A Chester hospitality tech firm has…
Mapping the Future of Connectivity: How GIS is Solving Telecom Infrastructure Challenges
Written by Buddie Ceronie, Global GM for Telecommunications, VertiGIS In an era when location information holds immense value, geospatial data…
Smart CT’s new COO will focus on matching customer service with company’s rapid growth
TECHNOLOGY lifecycle services expert Smart CT’s new COO Eddie Egan says his priority in the role…
Scotland’s Oldest inhabited castle enjoys 100% revenue surge
Dalhousie Castle slashes blended OTA commissions by 15 percentage points and boosts restaurant pre-bookings to 90%…
Global logistics leader CEVA overhauls digital backbone to strengthen supply chain resilience
CEVA Logistics (CEVA), part of the CMA CGM Group, has modernised its global digital infrastructure by…
Connectus Business Solutions Urges Businesses to Choose Their Managed Service Provider Carefully Following New Cyber Security Guidance
Businesses are being urged to review their IT support arrangements following updated guidance from the National…
Arrow Electronics signs agreement with Oaka Studio to strengthen support for Microsoft channel partners
Arrow Electronics today announced it has signed an exclusive agreement with Oaka Studio, a Microsoft-focused partner…