Businesses that have embedded artificial intelligence into their operations are not doing anything particularly radical. They…
Category: AI
Gong Launches Mission Andromeda, Expanding Its Revenue AI OS to Enablement and Account Management
Introducing Gong Enable: Native AI capabilities designed to unify coaching and training across the entire revenue…
Contact centre operators must use data and speech analytics to thwart fraudsters as agents become the frontline for attack
FourNet specialists to advise contact centre operators how to spot and stop criminal activity in real…
Five tips for tackling AI customer service bots including the magic words to reach a human
IT is one of the most frustrating things to face if you are dealing with a…
Connectus Business Solutions announces full roll-out of Evolve AI for businesses looking to transform
Connectus Business Solutions has announced the full roll-out of Connectus Evolve AI, an innovation designed to…
How AI Can Help Estate Agents Tackle 2026’s Biggest Challenges
January 2026 has opened with stronger activity across the major property portals and firmer asking prices,…
Powering Intelligence: GIS and the Global Race to Build AI Data Centres
Written by Buddie Ceronie, GM for Telecommunications, VertiGIS The global race to power AI has triggered an unprecedented boom in…
The Growth of AI in Customer Service
Artificial intelligence is becoming a normal part of customer service. Many businesses now use AI voice…
Mindtools Kineo launches global AI Innovation Hub to accelerate responsible, scalable workforce development worldwide
As organizations face accelerating skills gaps and shifting workforce expectations, building organizational capability has never been…
Jonathan Armstrong, Partner at Punter Southall Law Reveals Top 6 Predictions for Tech and Law in 2026
Jonathan Armstong, Partner at Punter Southall Law, a leading UK law firm advising organisations on technology,…