Microsoft customers worldwide can now discover and deploy Tendfor Contact Centre and Reception Solution for Microsoft Teams through Microsoft Marketplace, accessing trusted solutions that accelerate innovation and business transformation with unified integration across Microsoft products
AnywhereNow, a provider of AI-powered customer experience, today announced the availability of the Tendfor Contact Centre and Reception Solution for Microsoft Teams in the Microsoft Marketplace, the unified online destination for customers to buy trusted cloud solutions, AI apps, and agents to meet their business needs. AnywhereNow customers can now discover and deploy trusted solutions through Microsoft Marketplace, with smooth integration and streamlined management across Microsoft Azure and other Microsoft products.
Tendfor is an omnichannel contact centre and reception solution that helps teams manage customer interactions natively within Microsoft Teams. Designed to support both contact centre agents and reception teams in one experience, Tendfor gives organisations a simpler way to manage customer conversations wherever work happens.
Built on Microsoft Azure, Tendfor is a Microsoft Teams Extend-certified contact centre delivering a native, enterprise-grade Teams experience. As an Extend-certified solution, Tendfor meets Microsoft’s standards for security, quality, and interoperability, and fully supports Calling Plans, Operator Connect, Operator Connect Mobile, and Direct Routing across global environments. This enables distributed teams and hybrid work scenarios without added infrastructure complexity.
Through Microsoft Marketplace, customers can access Tendfor through established Microsoft procurement routes, helping simplify approvals, reduce vendor onboarding friction, and support efficient deployment across global environments.
Agents and receptionists manage customer interactions directly in Teams, with advanced call handling, seamless handovers, and shared visibility. Tendfor enables a smooth shift from legacy PBX to a fully Teams-native contact centre, without disruption.
Organisations can modernise telephony while keeping operations simple, consistent, and ready for hybrid work.
“Having Tendfor available in the Microsoft Marketplace marks an exciting milestone for AnywhereNow, giving organisations a seamless way to deploy a native Microsoft Teams experience for customer conversations, with AI-driven evaluation and oversight to support quality, visibility and control at scale,” said David Paulding, Chief Sales Officer, AnywhereNow.
“We’re pleased to welcome Tendfor to Microsoft Marketplace,” said Cyril Belikoff, vice president, Microsoft Azure Product Marketing. “Marketplace connects trusted solutions from global partners with customers worldwide, making it easy to find and deploy apps that work seamlessly with Microsoft products.”
Microsoft Marketplace is a single destination to find, try, and buy trusted cloud solutions, AI apps, and agents to meet your business objectives. Choose from a growing collection of solutions tailored to your unique needs, available both in marketplace and directly within Microsoft products.